Effective Date: January 2026

1. Introduction

Always Patient's Choice Home Health, LLC (“Company,” “we,” “us,” or “our”) values your privacy and is committed to protecting the personal information that you provide to us. This Privacy Policy (“Policy”) describes the types of information we may collect from you or that you may provide when you visit our website, apchh.org (“Site”), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

By accessing or using this Site, you consent to the collection and use of your information in accordance with this Policy. If you do not agree with any terms outlined herein, please do not use or access our Site.

2. Information We Collect

We may collect several types of information from and about users of our Site, including when you:

• Fill out contact forms
• Subscribe to our newsletters or services
• Request information or schedule consultations
• Apply for employment

The types of information we may collect include:

• Personal Information: Such as your name, email address, phone number, and any other personal details you provide through contact forms, newsletter subscriptions, service inquiries, or employment applications.
• Technical Information: Information automatically collected when you access the Site, including your IP address, browser type, operating system, referring URLs, and pages viewed.
• Health Information: Voluntary disclosures regarding your health condition or that of a family member, which are treated with strict confidentiality in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

3. How We Use Your Information

• Provide, operate, and maintain our Site and services
• Respond to inquiries and fulfill requests
• Send newsletters, updates, or promotional materials
• Analyze and improve Site performance and services
• Ensure compliance with legal and regulatory obligations

4. Disclosure of Your Information

We do not sell, lease, or trade your personal information. We may disclose your information only in the following circumstances:

• With Service Providers: Trusted third parties who assist in operating our Site or business and agree to maintain confidentiality.
• For Legal Purposes: To comply with applicable laws, regulations, legal processes, or law enforcement requests.
• With Your Consent: For other purposes with your explicit consent.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to improve user experience and analyze Site usage. Cookies are small data files stored on your device. You may control cookie preferences through your browser settings. Disabling cookies may limit certain Site features.

6. Data Security

We implement reasonable technical and organizational safeguards to protect your personal information. However, no method of transmission or storage is completely secure, and absolute security cannot be guaranteed.

We do not share phone numbers or SMS opt-in data with any third parties.

7. Your Rights and Choices

You have the right to:

• Access and review your personal information
• Correct or update inaccurate information
• Request deletion of your information, subject to legal requirements
• Opt out of promotional communications at any time

8. Children’s Privacy

This Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If such information is discovered, it will be deleted promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. We encourage regular review of this policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Always Patient's Choice Home Health, LLC
Email: intake@apchh.org
Phone: (214) 971-1925
Fax: (214) 594-8862
Address: 1304 W. Walnut Hill Lane, STE 212 Irving, Texas 75038